This place suits me perfectly, providing free Wi-Fi, a restaurant, an outdoor swimming pool, and comfortable air-conditioned rooms. The staff helped me recover my forgotten earphones on my first stay, and I appreciate their efficiency. I recommend enjoying breakfast early for a great start!

Old building needs renovation but the location is perfect and staff is very friendly!

friendly staff, great location, old building

The hotel was conveniently located near key attractions, with friendly staff always ready to assist, although the room furnishings showed significant signs of wear and could use an update.

1) Good location
2) Comfortable beds
3) Free coffee refills

1) Dated facilities
2) Slow elevators
3) Limited amenities

Should you try it? Yes or No

The location is perfect! just a stroll away from bustling markets and parks. Efficient staff helped me with a taxi to the airport.

But the maintenance is lacking! Facilities were dated, and cleanliness was below par.

courtyard, clean fifth-floor room, beautiful city view

The hotel's facilities look outdated. elevators are slow and only one works!!! Rooms lack basic seating and furnishings, making it uncomfortable for longer stays!!! Communication with staff can be frustrating due to language barriers!!!

No nonsense – just the truth

The location is superb—just a couple of blocks from the main plaza. The AC provided a refreshing escape from the heat, and the central garden created a lovely atmosphere. Friendly staff were always around to help. Just be aware the property shows signs of age, so keep your expectations aligned with the cost.

The room was freezing, and the elevator was super slow.

The hotel offers convenient Wi-Fi and a polite, efficient receptionist, making check-in smooth. However, the facilities feel dated with a lack of basic amenities like bottled water. I encountered issues with towels and the condition of the elevators, impacting my comfort. Ideal for a quick overnight stay, but for longer visits, consider other options.

Not a 5-star experience for sure

So the location? Absolutely prime! But man, the hotel looks like it hasn't aged well, pretty much all around. The breakfast at the restaurant was very solid. I mean, who doesn’t love eggs and coffee to start the day? The fifth floor view was amazing. I could see the city waking up. The guy at the front, the bellhop? He was good, helped me navigate some complaints, like he really tried.

It wasn’t pricey but certainly not cheap either. Really felt like they could do better.

This hotel was just a fitting option for a weekend vacation in Merida, providing good value. I had an unfortunate incident where cash was taken from my locked room, and the reception staff were unhelpful during the complaint process. It's better to keep your valuables on you at all times.

the staff were extremely helpful and friendly, making sure i felt welcomed. the room had a good air conditioning system, and i appreciated the hot shower. parking was convenient right at the hotel entrance. The breakfast options included several cereals, jam, and coffee.

the breakfast could have more variety. 🫤